Shipping policy
Shipping Policy
Good Fragrance Co.
We currently ship to customers within the United States.
Order Processing
Orders are typically processed within 1–3 business days. Processing times may be slightly longer during holidays, promotional periods, or periods of unusually high order volume.
Once your order has shipped, you will receive a shipping confirmation with tracking information when available.
Shipping & Delivery
Estimated delivery time after your order has been processed is typically 3–7 business days, depending on your location and the shipping carrier.
Please note that delivery estimates are not guaranteed. Carrier delays, severe weather, holidays, and other circumstances outside of our control may affect delivery times.
Shipping Rates
Shipping charges are calculated and displayed at checkout. Orders that qualify for a free-shipping promotion or meet the applicable free-shipping threshold will receive free standard shipping.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout. Please review your shipping information carefully before submitting your order.
If you notice an error in your shipping address, contact us as soon as possible. We will make every reasonable effort to correct the address before shipment, but we cannot guarantee changes once an order has been processed or shipped.
Lost, Delayed, or Damaged Packages
If your tracking information shows unusual delays or your package arrives damaged, please contact us so we can help investigate the issue.
If tracking shows a package as delivered but you have not received it, please check around the delivery location and with household members or neighbors before contacting us. We will assist with carrier-related issues when possible.
United States Shipping Only
At this time, orders placed through our U.S. store are shipped only to eligible addresses within the United States.
Questions
If you have any questions regarding your order or shipment, please contact Good Fragrance Co. through the contact information provided on our website.
Good Fragrance Co.
GoodFragranceCo.com
